| Terms and Conditions
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Terms and Conditions


Limitation of Liability

In no event shall Publisher Production Solutions and/or or its partners, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Publisher Production Solutions and/or has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Publisher Production Solutions and/or or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Publisher Production Solutions and/or be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.


Since each order is unique to client and has no re-sale value, All Sales Are Final. No Refunds or Credit. Client must notify Publisher Production Solutions and/or within 6 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Client must return 100% of the received product within 7 days (on their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.

Client Content

You acknowledge that Publisher Production Solutions and/or does not pre-screen Content. You further acknowledge and agree that Publisher Production Solutions and/or may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Publisher Production Solutions and/or, its users and the public.

Governing Law

Publisher Production Solutions is based in Toronto Ontario, and all transactions take place on Publisher Production Solutions’s servers located in Toronto Ontario. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Toronto ON and will be governed by the laws of Ontario and Canada. You agree to submit to the jurisdiction of Toronto ON courts and agree that venue in these courts is proper in any such legal action or proceeding.


You agree that you shall indemnify and defend Publisher Production Solutions and all parties from whom Publisher Production Solutions has licensed portions of Content, and their directors, officers, partners and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.


By submitting the above document to Publisher Production Solutions “I agree to the following terms”. I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed and that I assume all responsibility for typographical errors.

Order Approval

Client is fully responsible for final proof and layout approval prior to the printing process. Publisher Production Solutions is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damaged Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Finished Product Size. We DO NOT make any changes on client files.

Client Submitted Artwork or Graphics

All artwork or designs and images must be provided in CMYK format. Publisher Production Solutions is not responsible for any color shift that occurs in conversions from RGB to CMYK or PMS Pantone colors to CMYK color modes. All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode. Publisher Production Solutions is not responsible for images printed as fuzzy, distorted or pixilated due to client provided artwork.

Colour Proofing and Matching

Publisher Production Solutions is not liable for color matching or ink density on screen proofs approved by the clients. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. Application of UV Coating may effect or change the appearance of the printed colors. Publisher Production Solutions is not liable for the final color appearance of a UV product/s.

Order Cancellation

Publisher Production Solutions will be happy to help you cancel your order prior to “approval to print”. Request must be made in writing via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. If job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services. Any orders that have been given the “approval to print” may NOT be cancelled.

Order Shipping and Delivery

Publisher Production Solutions will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Publisher Production Solutions be liable for any consequential or damages resulting from any delay in shipment or delivery. All Publisher Production Solutions clients agree not to hold Publisher Production Solutions liable for delays in shipments caused by weather conditions, shipping company delays, customs issues or any other circumstances beyond Publisher Production Solutions’s direct control. Publisher Production Solutions shipment and delivery dates are calculated based upon estimates provided by our suppliers. Publisher Production Solutions will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. However, technical difficulty will not be the grounds for order cancellation.

Shipping Errors and Lost Packages

Publisher Production Solutions is not responsible for 3rd party shipping errors, omissions or damaged shipments.

Client Supplied Wrong Address

When a package is not delivered due to an error made by the client in submitting the proper shipping address, Publisher Production Solutions will reship the package with corrected address and charge an additional shipping fee for the shipment.

Promotional Usage

Use of the Publisher Production Solutions website grants Publisher Production Solutions, Inc. the right to use any Publisher Production Solutions produced material and printed product, in part or in whole, for promotional purposes in Internet, Electronic, Audio, and Printed Media, as it is related to Publisher Production Solutions, Inc. and the Publisher Production Solutions, Inc. website.

If you do not wish to have your printed product featured, inform Publisher Production Solutions, Inc. by email or in writing by sending a detailed letter to Publisher Production Solutions 3-1750 The Queensway Suite 1312 Toronto ON M9C 5H5.

Over-runs or Under-runs

Over-runs or under-runs will not exceed 10 percent of the quantity ordered. If the client requires a guaranteed quantity, the percentage of tolerance must be stated, in writing, at the time of quotation or purchase.

Order Changes

Changes to your order, after it has been placed, are no longer permitted. We apologize for any inconvenience this may cause.

We reserve the right to refuse service without disclosing a reason.